SERVICE
Service introduction
Company Profile
OVERVIEW
| Company name | East Inc. |
|---|---|
| Establishment | October, 1997 |
| Capital stock | 20 million yen |
| Executives | • Representative Director Hideaki Nagashima • Executive Vice President Shigeto Kadowaki • Director Executive Officer Noriko Suzuki • Executive Officer Sachiyo Kodama • Executive Officer Kenji Nakamura • Executive Officer Tomokazu Yamamoto |
| Number of employees | 1,249 (as of June 2025) |
| Location (Head Office) | New Kokusai Building 3F, 3-4-1 Marunouchi, Chiyoda-ku, Tokyo |
| Affiliated Companies | • EAST retail Inc. • Local Development Lab Inc. • EAST (SHANGHAI) Inc. |
| Permit number | Worker Dispatchers 13-313070 Paid employment placement business 13 - Yu-311177 |
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We have been certified as a licensee for the Privacy Mark. What is the Privacy Mark (JIPDEC website) https://privacymark.jp/system/about/ |
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We have obtained ISMS certification (ISO/IEC 27001). Certification registration scope: Development of a comprehensive tenant management system at the Platform Business Division |
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Our company is an "Eruboshi Certified Company" that recognizes our excellent implementation of initiatives to promote women's participation in the workplace. What is Eruboshi certification (Ministry of Health, Labour and Welfare website) https://jsite.mhlw.go.jp/mie-roudoukyoku/hourei_seido_tetsuzuki/koyou_kintou/hourei_seido/eruboshi.html |
Company History
HISTORY
| 1997 | Current president Hideaki Nagashima establishes East System Ltd. |
|---|---|
| 1998 | Build the foundation for outsourcing services that bundle systems and operations, inspired by accounting software and business operations services. |
| 1999 | Involved in the launch of a large commercial facility in the Odaiba area. Packaging sales management outsourcing for commercial facilities. |
| 2001 | Reorganized into a corporation. Established East Stars Co., Ltd. as an independent outsourcing business. Started nationwide expansion of outsourcing. |
| 2002 | Build the foundation for full support outsourcing through large-scale PJs in Tokyo. We generally undertake software-related operations for commercial facilities, such as web production and renewal of commercial facilities, information services, store association secretariat, point card operation, tenant employee management, etc. |
| 2003 | Developed the industry's first commercial facility specialty groupware. We will dramatically improve the operational efficiency of large complex facilities by incorporating groundbreaking functions that meet customer needs. |
| 2004 | Launched MallPro®, a one-package of sales management and commercial facility specialty groupware |
| 2005 | Orders for sales management center, payment center service, and help desk center business. Started full-scale provision of the center business |
| 2006 | Established a corporation in China starting from Shanghai. Started the first overseas business |
| 2007 | East Inc. System and East Inc. Stars merged and renamed East Inc.. Strengthening services that integrate systems and operations |
| 2008 | Involved in the launch of a complex in Shanghai and a commercial facility in Nanjing. We will build a service base for our Chinese business, such as developing a Chinese-English version of MallPro®, starting sales management outsourcing in China, and conducting mind training for more than 2,000 Chinese staff. |
| 2010 | Launched East Inc. Research service that combines online mask research and training. Added a multi-building management function in MallPro® and introduced it to major developers that manage multiple facilities. As part of the inbound business, he is involved in the PJ tourism special zone in Fukuoka |
| 2011 | Started operations services for stores in Japan. Support for sales of goods and restaurants, as well as FC development. The number of commercial facilities providing services exceeds 80SC and over 6,000 managed stores |
| 2012 | Participated as a SI vendor in system integration PJ with over 40SC commercial facilities and over 1,700 managed stores. We welcome service-in after a long-term PJ for more than one year. Released "Alys powered by QlikView®" commercial facility analysis system using the latest BI (Business Intelligence) |
| 2013 | Contracted development of major electric railway core systems |
| 2014 | We redesigned the interface design and functionality of MallPro®, and started developing the next version under the development concept of a commercial facility platform. |
| 2015 | Started operation support services for members-only business lounges, including tax-free counters and food and beverage services |
| 2016 | Upgraded employee management system to Staff ID Pro® |
| 2017 | Released renewed MallPro "V2MallPro®" that enables multi-device and browser support |
| 2018 | Established Ichigaya Office (Sales Management Center) and moved head office to Marunouchi, Chiyoda-ku |
| 2020 | Integrated East Inc. Career Business into East Inc. |
| October, 2021 | Opened Suitengu Office (Sales Management Center) |
| February, 2022 | Moved Osaka Office to Yodoyabashi, Chuo Ward, Osaka City |
| June, 2023 | Released employee application " mallmate" as an option for MallPro® |
| July, 2023 | SaaS content management system “+CMS” is a service-in |
| October, 2023 | Sponsored as a supplier participating in the Osaka and Kansai Expo 2025 (provided MallPro®) |
| February, 2025 | Opened Yokohama Office and Omiya Office (both sales management center) |
| May, 2025 | As an option of "+CMS", [+CMS DESIGN SELECT] is service-in Certified as "Sports Yale Company 2025" by the Sports Agency |
| July, 2025 | Acquired ISMS certification (ISO 27001) |
| August, 2025 | "PASS ME" is a service-in service specialized in online services. |
