SERVICE
Service introduction
Point Card Office
Full support for troublesome point business operations
Based on the characteristics of each SC, we provide consulting support from clarification of the purpose of implementation to optimal system construction and operation at the time of implementation. At the same time, after the start of operation, we will provide management support such as "Point Card Secretariat" and "Card Counter" operations.
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POINT01Identifying business related to point cards
Since there are many achievements as a point card secretariat, we will conduct the tasks necessary for implementing the point card service from identifying them.
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POINT02Construction of business flow tailored to facilities
From the reception at the time of enrollment, card issuance, various change procedures, business flow such as point management method, creation of Q&A tables, etc., we can build a stable secretariat and counter operation by building according to facility needs.
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POINT03Handling of personal information is also possible
East Inc. has acquired the P mark and regularly conducts education for staff. It is possible to entrust the handling of important personal information of customers with confidence.
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Card counter operation
Counter businessSet up and operate a special membership booth / assign dedicated staff to the counter (for joining, issuing, various changes, cancelling, point allocation, etc.)
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Member-only site
(My Page) constructionWebsite construction and server managementRegistration and membership / Point balance and purchase history inquiries / Membership information inquiries and changes / Email newsletters, coupons, and surveys
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Secretariat Operation
Secretariat OperationsManagement of customer application forms
Creation of sales promotion toolsCards, Guidebooks, Application Forms
